英语道歉信作文推荐 篇22

　　Dear Mr Gatt,

　　I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January. I cannot as yet say who is at fault but I assure you there will be a full investigation. Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.

　　I would like to apologise once more.

　　Yours sincerely,

　　George Hili